QuestionPro Acquires PathosAI
By Sherril Hanson June 26, 2023
The News: QuestionPro, a survey and research, data, and insights services provider, has acquired PathosAI, bringing in AI expertise that will help uncover consumer intent and sentiment through measuring emotions and correlating them to why...
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STG, Momentive, Zendesk, and Capillary Tech in M&A and Funding News
By Alex Gaw June 14, 2023
Investor Consortium Completes Acquisition of Momentive Global An investor consortium led by Symphony Technology Group (STG) has completed the acquisition of Momentive Global, the maker of the survey platform SurveyMonkey, in an all-cash...
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WebMD Health Services Announces Intent to Acquire Limeade
- By Sherril Hanson June 14, 2023
The News: Wellbeing solutions provider WebMD Health Services, a part of WebMD Health Corp, announced its intention to acquire employee wellbeing company Limeade. The latter company, which is based in Bellevue, Washington, but publicly...
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CX M&A and Funding News on Edenred, Enghouse, Axim, HelloTeam, and Kustomer
- By Alex Gaw June 2, 2023
Edenred Acquires Reward Gateway for £1.15 Billion France-based employee fintech firm Edenred has acquired Reward Gateway, an employee engagement company headquartered in Boston, for £1.15 billion ($1.39 billion) from funds managed...
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New Acquisitions for Interact, Edenred, Nextiva, and Capillary; Funding for Savio
- By Alex Gaw May 1, 2023
Interact Software Acquires Sideways 6 to Boost Employee Engagement Intranet solution provider Interact Software is acquiring Sideways 6, the software company that harnesses employee ideas to help companies increase employee engagement. Financial...
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Zoom to Acquire Workvivo
- By Sherril Hanson April 17, 2023
Zoom has announced it will be acquiring employee experience platform provider Workvivo. Workvivo is a comprehensive platform, including technologies that touch on many of the most important contributors to employee experience (EX):...
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New Acquisitions by Braze, Kore Wireless, Cyara, and Dentsu; Avaya is Restructured
- By Alex Gaw April 6, 2023
Braze to Acquire North Star, Exclusive Reseller in Australia and New Zealand Braze, the New York City-based provider of a customer engagement platform used by enterprises for multichannel marketing, has entered into a definitive agreement to...
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Concentrix to Combine with Webhelp in $4.8 Billion Deal
- By Alex Gaw April 6, 2023
Concentrix Corporation, the provider of CX services and technologies headquartered in Fremont, California, has entered into an agreement to combine with Webhelp, the business process outsourcing (BPO) and consultancy company based in Paris, France,...
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M&A News: Qualtrics, Momentive Are Acquired; Amelia Gets Funding; Keap Buys The Factory
- By Alex Gaw March 24, 2023
Silver Lake, CPP Investments Acquire Qualtrics for $12.5 Billion Qualtrics, the inventor of the experience management category in customer relations, is being acquired by global technology investment firm Silver Lake, in partnership with Canada...
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M&A and Expansion News on Empyrean, Zoho, GoCo, Sendinblue, and GSoft
- By Alex Gaw February 27, 2023
Empyrean Acquires Enspire, and Launches New Integrated Solution Empyrean, the human resource technology and services company, has acquired communication and engagement platform Enspire. Based in Houston, Texas, Empyrean is best known for...
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Birdeye’s Cube Online Acquisition Expands Offerings to UK, Australia, and New Zealand
- By Sherril Hanson February 16, 2023
Dave Lehman, COO and President of Go-To-Market for CX platform Birdeye, discusses his company's acquisition of Cube Online.
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New Funding for Workday Ventures, Ushur, OneSignal, and Cleary
- By Alex Gaw February 14, 2023
New CX-related venture fund, startup investment, and acquisition news from several key players in the CX/EX technology ecosystem.
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