Algolia Acquires Search.io, Enghouse Buys VoicePort; Stratifyd, OneSignal Raise Funds
By Alex Gaw September 16, 2022
Algolia Acquires Search.io, Combining Keyword and Vector Search Algolia, the provider of a hybrid search engine combining keyword and vector search, is acquiring Search.io, whose flagship product, Neuralsearch, is a vector search engine...
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M&A/New Funding Activity for Thoma Bravo, Gorgias, Flip, Netigate, and Medallia
- By Alex Gaw August 26, 2022
Ping Identity to Be Acquired by Thoma Bravo for $2.8 Billion Ping Identity, the Denver, Colorado-based provider of intelligent identity solutions for the enterprise, has entered into a definitive agreement to be acquired by prominent private...
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mParticle Buys Vidora; New Funding for Aisera and CleverTap
- By Alex Gaw August 16, 2022
mParticle Acquires AI Startup Vidora mParticle, the New York City-based provider of a customer data platform (CDP) for product and customer lifecycles, has acquired Vidora, an artificial intelligence (AI) personalization platform provider for...
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New M&A Involves Forsta, Rio SEO, CommerceIQ, e.fundamentals, Alvaria, and Cicero Inc.
- By Alex Gaw August 2, 2022
Forsta and Rio SEO Combine to Provide Solutions Spanning the Customer Journey Forsta, the New York City-based provider of insight analytics to enterprise customers and market research professionals, is combining capabilities with Rio SEO,...
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15Five Raises $52 Million in Funding
By Sherril Hanson July 25, 2022
15Five announced it has raised $52 million in Series C funding led by Quad Partners with additional funding from previous investors Next47, Origin Ventures, Edison Partners, Matrix Partners, Point Nine Capital, and New Ground Ventures. This...
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M&A and New Funding for Prepaid Technologies, Invoca, qiibee, SturdyAI and InMoment
- By Alex Gaw July 18, 2022
Two transactions in this roundup can lay claim to significant funding. Prepaid Technologies acquired Workstride on the heels of receiving $96 million in funding, and Invoca raised $83 million in an equity financing round. Also of interest is...
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EX Platform Provider Workvivo Raises $22 Million in New Funding Round
- By Alex Gaw July 11, 2022
Workvivo, the provider of an employee experience (EX) and communication platform designed to increase worker engagement on an emotional level and to centralize internal communications, has raised $22 million in new funding, tripling the company’s...
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M&A and Funding: Sitel Group, Webhelp, Enghouse, and LeadSquared
- By Alex Gaw July 5, 2022
Two large mergers and acquisitions are profiled in this roundup. In the first, US-based Sitel Group is moving to merge with Majorel, located in tiny but affluent Luxembourg in Western Europe. When completed, the merger will result in a colossus...
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OMB and GSA Designate $100 Million to Improve CX for the Public Sector
- By Alex Gaw July 1, 2022
President Biden’s initiative to improve CX in the federal government will receive $100 million from the Technology Modernization Fund (TMF) to streamline and improve digital services to the public, the Office of Management and Budget (OMB) and...
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M&A and Funding News on HqO, ServiceNow, Gupshup, Pega, and Immuta
- By Alex Gaw June 23, 2022
Four mergers and acquisitions (M&A) stories and one on funding make up this new roundup. Regardless of the nature of the acquisition or funding taking place, however, the focal point of activity, as it turns out, remains the same: people. Two...
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M&A News on Airship, Heap, and Bond; New Funding for MoEngage and Lang.ai
- By Alex Gaw June 8, 2022
Two acquisitions in this new M&A roundup are said to provide industry firsts. Company executives from Airship and Gummicube say the union of the two providers will create the first comprehensive, end-to-end mobile app experience management...
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Middle East Area Companies to Allot Sizable CX Investments This Year
- By Alex Gaw June 1, 2022
Brands in the Middle East are preparing to bolster their digital CX capabilities, with nearly three-quarters of organizations in the region planning for substantial investments in CX projects this year, according to a report released to coincide...
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