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Calabrio Releases New Performance Coaching to Facilitate Agent Success and Customer Service Excellence

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the customer experience intelligence company, today announced its new coaching solution for agent performance management, Calabrio Performance Coaching. The machine-learning-enabled module in the...

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Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

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Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

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