Compass Group Canada and Foodback Announce Exclusive Partnership to Revolutionize Customer Experience
- February 2, 2022
MISSISSAUGA, Ontario, Feb. 02, 2022 (GLOBE NEWSWIRE) -- Today, Compass Group Canada, one of the nation’s largest foodservice and support service providers, and Foodback, a Norwegian based food-tech software company, announced an exclusive...
Read MoreUnbounce Introduces the First Conversion Intelligence Platform, Ushering in a New Era of Digital Marketing for Small and Midsize Businesses
- September 22, 2021
VANCOUVER, British Columbia, Sept. 22, 2021 (GLOBE NEWSWIRE) — Unbounce, the global leader in landing page software, today unveiled a pioneering new way to achieve digital marketing success. The Unbounce Conversion Intelligence™ Platform expands…
Read MoreTreasure Data Survey Findings Spotlight Path to Ideal Marketing Technology Stack
- September 22, 2021
MOUNTAIN VIEW, CALIF. Sept. 22, 2021—Treasure Data™ today released new survey results demonstrating the benefits of an optimized marketing technology stack. Across industries, decision makers from mid-market and enterprise companies expect…
Read MoreEmplifi Acquires Live Commerce Software Provider Go Instore to Enable In Store Experiences Online
- September 22, 2021
New York, 22 September, 2021 – Emplifi, a leading unified customer experience platform, today announced the acquisition of Go Instore, a UK-based video powered retail platform. Go Instore enables live commerce by connecting online…
Read MoreRetailer Ashley Stewart Selects Amperity Customer Data Platform’s Full Stack to Fuel Customer Data Strategy
- September 22, 2021
SEATTLE, Sept. 22, 2021 /PRNewswire/ — Amperity, the leading customer data platform (CDP) for consumer brands, today announced that Ashley Stewart, the American plus-size fashion retailer and lifestyle brand, has…
Read MoreAchievers announces the new Achievers Employee Experience Platform™ to increase belonging at work
- September 22, 2021
TORONTO, ON, September 22, 2021 — Achievers, the progressive choice for employee voice and recognition solutions, announced today the launch of the new Achievers Employee Experience…
Read MoreFast Fashion Retailer, Primark Selects InMoment to Provide Customer Feedback and Understand Customers at Scale
- September 22, 2021
LONDON (September 22, 2021)—InMoment®, the leading provider of Experience Improvement (XI)™ solutions, is the selected Customer Experience (CX) partner for global fashion retailer, Primark, supporting the brand to improve customer experience,…
Read MoreRedpoint Global, The Harris Poll Survey: Marketer and Consumer Gap Remains, but Narrows
- September 22, 2021
Wellesley, Mass. – September 22, 2021 – Redpoint Global today announced results from the second Redpoint-sponsored Harris Poll survey on Customer Experience (CX) Gaps. The survey of 1,500 consumers and 150 senior marketers…
Read MoreFew healthcare workers say organizations deliver on employee experience and satisfaction
- September 21, 2021
Arlington, VA., September 21, 2021 – A new national survey of U.S. healthcare workers from Eagle Hill Consulting finds that less than one quarter (24 percent) say that their organization has taken greater action to improve the…
Read MoreGenesys Launches BeyondCX, the First eLearning Program for Contact Center Employees Focused on Empathy and Human Interactions in a Digital World
- September 21, 2021
SAN FRANCISCO, Sept. 21, 2021 /PRNewswire/ — Genesys®, a global cloud leader in customer experience orchestration, announced BeyondCX, the industry’s first eLearning program for contact center employees and supervisors that…
Read MoreSMG expands contact center and conversation analytics capabilities with CallMiner partnership
- September 21, 2021
KANSAS CITY, Mo. – Service Management Group (SMG), a global customer, patient, employee and brand experience management partner to more than 500 brands, has expanded its partnership with conversation analytics leader CallMiner. The…
Read More15Five Reimagines People Development With the Launch of Career Hub
- September 21, 2021
SAN FRANCISCO–(BUSINESS WIRE)–As the pandemic continues, businesses are faced with an ongoing challenge that shows no signs of stopping – how to recruit and retain the best talent.15Five, the leading human-centered performance management…
Read MorePala Casino Spa Resort Partners with InMoment to Improve Customer Loyalty Post Pandemic
- September 21, 2021
SALT LAKE CITY (September 21, 2021)—InMoment®, the leading provider of Experience Improvement (XI)™, announced that Pala Casino Spa Resort, the entertainment capital of Southern California, has selected InMoment as its Experience Improvement…
Read MoreAct-On Software Works With Zendesk to Provide Seamless Marketing Automation to Zendesk Sell
- September 21, 2021
Portland, OR — September 21, 2021 — Act-On Software, the leading growth marketing automation platform, today announced a new, native CRM integration that will provide Zendesk Sell users with access to Act-On’s…
Read MoreDoxim Acquires Georgia-Based Multichannel Solutions Provider, Direct Technologies, Inc. (DTI)
- September 21, 2021
Doxim® (www.doxim.com), the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced that it has acquired Direct Technologies, Inc. (DTI), a leading provider of…
Read MorePipedrive Introduces New Value-Based Growth Plans
- September 21, 2021
New York, 21 September, 2021 – Pipedrive, the leading CRM for sales and marketing teams, today introduced new value-based growth plans, designed to meet the needs of small- and medium-sized businesses in search of more personalized and customizable…
Read MoreOptimizely Launches Data Core Service to Strengthen Digital Experience Platform
- September 21, 2021
NEW YORK, September 21, 2021 – Today, leading provider of digital experience platform solutions, Optimizely, introduced data core service, enhancing its digital experience platform (DXP) with deeper analytics and unified data insights across its…
Read MoreLitmus Announces Adobe Journey Optimizer Integration Streamlining Email Production, Testing
- September 21, 2021
BOSTON & SAN MATEO, Calif — September 21, 2021 — Litmus, a leader in email marketing, today announces its integration with Adobe Journey Optimizer. The Adobe Experience Cloud application, built natively on Adobe Experience…
Read More8×8 Delivers Industry-First Cloud Phone And Contact Center Solution For Multinational Organizations In Russia
- September 21, 2021
CAMPBELL, Calif.–(BUSINESS WIRE)– 8×8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced that 8×8 XCaaS (eXperience Communications as a Service) is the industry’s first integrated…
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