LumApps to Expand its Employee Experience Platform with Acquisition of HeyAxel
- February 3, 2022
LumApps, a leading Employee Experience Platform, today announced that it has signed an agreement to acquire HeyAxel, a powerful no-code HR automation and employee onboarding solution. The acquisition builds upon LumApps’ continued growth and...
Read MoreNew Report Reveals 94% of Global Marketers Have Changed Digital Customer Experience (CX) Strategy to Meet New Consumer Expectations
- October 26, 2021
BOSTON–(BUSINESS WIRE)–A new global research study of 8,000 consumers and 800 marketers examines how digital marketers have adapted to consumer behavioral shifts during the last 18 months, particularly during the COVID-19 pandemic. The report,…
Read MoreGlassbox Broadens Its Expertise With Performance Analytics, Providing Real-Time Insights to Optimize User Experience
- October 26, 2021
NEW YORK, UNITED STATES, October 26, 2021 /EINPresswire.com/ — Glassbox, the premier provider of digital experience analytics for web and mobile applications, today announced the availability of Performance Analytics which enables next-generation…
Read MoreVerint Named a Leader in the IDC MarketScape for Worldwide General Purpose Conversational AI Platforms 2021 Vendor Assessment
- October 26, 2021
MELVILLE, N.Y.–(BUSINESS WIRE)–Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that Verint has been named a leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Platforms 2021 Vendor…
Read MoreQualtrics Named One of Fast Company’s ‘Brands That Matter’
- October 26, 2021
PROVO, Utah & SEATTLE–(BUSINESS WIRE)–Qualtrics (Nasdaq: XM), the leader and creator of the Experience Management (XM) category, was recognized today by Fast Company on its first annual Brands That Matter list, honoring brands that do…
Read MoreEnhanced Mobility, Project Management, Finance Tools and User Experience Highlight Latest Unanet Release
- October 25, 2021
DULLES, Va., Oct. 25, 2021– Unanet, the leading provider of project-based ERP and CRM software solutions for the architecture and engineering (A/E) and government contractor (GovCon) industries, today released its newest product upgrades to…
Read MoreVikrant Chowdhary Joins CleverTap as Company’s First-ever Chief Growth Officer
- October 25, 2021
MOUNTAIN VIEW, Calif. and MUMBAI, India, Oct. 25, 2021 /PRNewswire/ — CleverTap, the world’s leading user engagement and retention platform, today added a new dimension to its core leadership team with the appointment of Vikrant…
Read MoreSprinklr Industry Benchmarking Reports Reveal Best Practices for Improving Digital Customer Experiences
- October 25, 2021
NEW YORK, NY — October 25, 2021 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today unveiled its Industry Benchmarking Reports for Digital Unified-CXM. The…
Read MoreHalf of enterprises cannot trust their CRM data for a single source of truth on customers
- October 25, 2021
SAN FRANCISCO — October 25, 2021 — Half of large enterprises worldwide (47%) feel they cannot rely on their CRM data to provide a single source of truth regarding customer data, according to the State of Enterprise CRM Data…
Read MoreYellow.ai’s New Executive Hires and Offices Add to US Expansion Push as Demand for CX Automation Grows
- October 25, 2021
SAN MATEO, CALIF., NEW YORK AND CHARLOTTE, N.C. (PRWEB) OCTOBER 25, 2021 Yellow.ai, the world’s leading customer experience (CX) automation platform, trusted by 700+ enterprises globally, today announced more than 20 new leadership hires…
Read MoreSAP Hires Ritu Bhargava as Chief Product Officer for SAP Customer Experience; Bob Stutz Retiring After a Trailblazing Career in the Tech Industry
- October 25, 2021
WALLDORF — SAP SE (NYSE: SAP) today announced that Ritu Bhargava will join SAP on November 15, 2021, to become chief product officer for SAP Customer Experience. SAP’s vision is to help companies enable a cohesive customer…
Read MoreLiveVox Announces Workforce Management Solution to Address Today’s Biggest Challenges in the Contact Center
- October 25, 2021
SAN FRANCISCO, October 25, 2021–(BUSINESS WIRE)–LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a leading cloud-based provider of customer service and digital engagement tools, has announced LiveVox WFM. In today’s challenging…
Read MoreLivePerson named to Newsweek’s list of the Most Loved Workplaces for 2021
- October 22, 2021
NEW YORK, Oct. 22, 2021 /PRNewswire/ — LivePerson, Inc. (Nasdaq: LPSN) has been named to Newsweek’s Most Loved Workplaces list for 2021, ranking at 46 among the top 100 companies recognized for employee happiness and satisfaction at work….
Read MoreTop Global Brands Trust Qualtrics to Create Personalized Experiences for Customers and Employees in Q3, Fueling Record Company Financial Results
- October 22, 2021
Qualtrics (Nasdaq: XM), the leader and creator of the Experience Management (XM) category, announced today that top brands, including DISH Network, DoorDash, the NBA and Peloton, chose Qualtrics during the third quarter of 2021 — a record quarter…
Read MoreAchievers Recognizes ‘Elite 8’ Companies with Exceptional Employee Engagement
- October 22, 2021
TORONTO, October 22, 2021 – Achievers, the progressive choice for employee voice and recognition solutions that accelerates a culture of performance, today announced the ‘Elite 8’ companies within its 2021 Achievers 50 Most…
Read MoreBraze Files Registration Statement For Proposed Initial Public Offering
- October 22, 2021
NEW YORK, Oct. 22, 2021 /PRNewswire/ — Braze, Inc. (“Braze”) today announced that it has filed a registration statement on Form S-1 with the U.S. Securities and Exchange Commission relating to a proposed initial public offering of…
Read MoreUS insurance giant selects eGain Knowledge Hub™ to power enterprise-wide member engagement
- October 22, 2021
Sunnyvale, CA (October 22, 2021): eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that a Top 5 insurance company in the US has selected eGain Knowledge Hub™ as its…
Read MoreUniphore Unveils the Industry’s Broadest and Most Comprehensive Conversational Automation Platform
- October 21, 2021
PALO ALTO, Calif., Oct. 21, 2021 [12 AM PST, 3 AM EST] – Uniphore announced today that it has completed its acquisition of Jacada and is unveiling the industry’s most comprehensive platform that…
Read MoreQuestionPro Teams up with NISA Soccer as Official Research and Insights Partner
- October 21, 2021
AUSTIN, Texas, Oct. 21, 2021 (GLOBE NEWSWIRE) — QuestionPro, a global leader in online survey and research services, is now the official survey and research partner of the National Independent Soccer Association (NISA), as well as its go-to…
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