NICE Expands Partnership with Google, Adding CXone to the Chrome Enterprise Recommended Program
- February 3, 2022
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the expansion of its partnership with Google and the optimization of CXone, the world’s #1 cloud native customer experience platform, for Chrome OS. Joining Google’s Chrome...
Read MoreKhoros Collaborates with AWS to Integrate Amazon Connect Into its Award-Winning Digital Contact Center Solution
- October 26, 2021
AUSTIN, Texas (October 26, 2021) — Khoros, an award-winning leader in digital-first customer engagement software and services, today announced an expanded collaboration with Amazon Web Services, Inc. (AWS) which will include an…
Read MoreACQUIA BUILDS OUT DIGITAL EXPERIENCE PLATFORM (DXP) TO UNIFY DEVELOPER AND MARKETER WORKFLOWS
- October 26, 2021
BOSTON, October 26, 2021—Acquia today announced major updates to the Acquia Open Digital Experience Platform (DXP). These innovations are aimed at accelerating the development and optimization of composable digital experiences by…
Read MoreACQUIA ANNOUNCES 2021 ENGAGE AWARD WINNERS
- October 26, 2021
BOSTON, October 26, 2021—Acquia, the open digital experience company, today announced the winners of the 2021 Acquia Engage Awards. The awards honor organizations that went above and beyond to meet evolving customer, employee and…
Read MoreInformatica Announces Pricing of Initial Public Offering
- October 26, 2021
REDWOOD CITY, Calif., Oct. 26, 2021 /PRNewswire/ — Informatica, an enterprise cloud data management leader, today announced the pricing of its initial public offering of 29,000,000 shares of its Class A common stock at a public offering price…
Read MoreNew Webex by Cisco Innovations Address Challenges of Hybrid Work for Organizations of All Sizes
- October 26, 2021
News Summary: More than 1,000 new features added to Webex over the past 12 months – dramatically improving the Hybrid Work experience.Latest features help customers empower equal participation, from everywhereNew Webex interoperability…
Read MoreCallMiner Taps Marty Pankau as New Chief Customer Officer
- October 26, 2021
CallMiner, the leading provider of conversation analytics to drive business improvement, today announced that Marty Pankau has joined the company as chief customer officer (CCO), leading all aspects of customer success. In his new role, Pankau…
Read MoreAnyRoad Welcomes Iris Hermelin as Vice President of People
- October 26, 2021
SAN FRANCISCO, Oct. 26, 2021 /PRNewswire/ — AnyRoad, the leader in Experience Relationship Management (ERM), today announced that former Lyft talent and HR leader Iris Hermelin has joined the company as its first vice…
Read MoreNew Survey Reveals Consumers and Retailers Primed for a Record Holiday Season, Expanded Use of AI Expected to Mitigate Supply Chain and Inventory Issues
- October 26, 2021
ASHBURN, Va.–(BUSINESS WIRE)–Anodot, the autonomous business monitoring company, today announced the results of an independent Researchscape survey of consumers and retailers. The survey reveals that as consumer spending is set to eclipse last…
Read MoreForrester’s North America Predictions 2022: The 30% Of Companies That Insist On A Fully In-Office Model Will Find That Their Employees Simply Won’t Accept It
- October 26, 2021
CAMBRIDGE, Mass., October 26, 2021 — According to Forrester’s (Nasdaq: FORR) 2022 Predictions, released today, employee quit rates will rise at the 30% of companies that don’t support anywhere–work….
Read MoreNICE Hosts CXi Week, Sharing the Top Trends and Must-Haves for Next-Gen Digital-First Customer Experience in 2022
- October 26, 2021
Hoboken, N.J., October 26, 2021 – NICE (Nasdaq: NICE) today announced Digital CXi Week 2021, a virtual conference exploring the future of customer experience interactions (CXi) and its role in reshaping all interactions in and…
Read MoreNICE Teams Up with Emmy Award Winner Eugene Levy to Present the Next Generation of Customer Experience with CXone in New Global Campaign
- October 26, 2021
Hoboken, N.J., October 26, 2021 – NICE (Nasdaq: NICE) today announced its new innovative global campaign, featuring Emmy award winner, co-creator and star of hit comedy series Schitt’s Creek, Eugene Levy. The campaign promotes CXone as the…
Read MoreRise People introduces new scheduling and time tracking features to improve employee engagement for hourly and seasonal workers
- October 26, 2021
VANCOUVER, British Columbia, Oct. 26, 2021 (GLOBE NEWSWIRE) — Rise People Inc. (“Rise”), Canada’s all-in-one people management platform, today announced the company’s new scheduling and time tracking solution which is designed to provide…
Read MoreUnbabel’s 2021 Global Multilingual CX Survey Reveals 68% of Consumers Prefer to Speak with Brands in Their Native Language
- October 26, 2021
SAN FRANCISCO — October 26, 2021 — Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual support at scale, today announced the findings from its 2021 Global Multilingual CX Report. The survey…
Read MoreStartek Wins Frost & Sullivan 2021 India Market Leadership Award
- October 26, 2021
Greenwood Village, Colorado and Mumbai, India – October 26, 2021 – Startek (NYSE: SRT) (the “Company”), a global provider of customer experience management solutions, has been recognized with the Frost & Sullivan 2021 India Market…
Read MoreALIDA BRINGS DEEPER AI, ANALYTICS, AND CXM INTEGRATIONS TO FALL 2021 PRODUCT RELEASE
- October 26, 2021
TORONTO — October 26, 2021 — Alida, a visionary leader in Total Experience Management (TXM), today delivered its Fall 2021 product release. Alida brings new capabilities in customer experience (CX), employee experience (EX),…
Read MoreQualtrics Increases Investment in Japan to Help Businesses and Governments Improve their Customer and Employee Experience
- October 26, 2021
TOKYO–(BUSINESS WIRE)–Qualtrics (Nasdaq: XM), the leader and creator of the Experience Management (XM) category, today announced it will open a new data center in Japan. The company is scaling its operations in the country in response to growing…
Read MoreMoEngage Accelerates Growth in North America, Expands US Footprint with Boston Office
- October 26, 2021
BOSTON, Oct. 26, 2021 /PRNewswire/ — MoEngage, the insights-led customer engagement platform, has further expanded in North America with the establishment of a new office in Boston. By adding more MoEnage employees…
Read MoreForsta Receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine
- October 26, 2021
NEW YORK and OSLO, Norway and LONDON, Oct. 26, 2021 /PRNewswire/ — Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and…
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