NICE Expands Partnership with Google, Adding CXone to the Chrome Enterprise Recommended Program
- February 3, 2022
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the expansion of its partnership with Google and the optimization of CXone, the world’s #1 cloud native customer experience platform, for Chrome OS. Joining Google’s Chrome...
Read MoreQualtrics Announces Pricing of Public Offering
- November 4, 2021
PROVO, Utah & SEATTLE, November 04, 2021–(BUSINESS WIRE)–Qualtrics (Nasdaq: XM), the leader and creator of the Experience Management (XM) category, announced today the pricing of its public offering of 23,809,524 shares of its Class A common…
Read MoreNew Global Consumer Survey Finds Nearly Two-Thirds Will Use Retailers’ Mobile Apps to Meld Digital and Physical Shopping Experiences This Holiday Season
- November 4, 2021
PORTLAND, Ore. — November 4, 2021 – To shed light on changing consumer behaviors and preferences for the crucial holiday shopping season, the mobile app experience company Airship partnered with Sapio Research to survey more than…
Read MoreTeradata Reports Third Quarter 2021 Financial Results
- November 4, 2021
Public cloud ARR of $148 million, an increase of 83% as reported from the prior year period(1)Recurring revenue of $352 million, an increase of 7% as reported from the prior year periodRecurring revenue was 77% of total revenue in the third…
Read MoreDemandbase Announces Collaboration with Microsoft B2B Customer Data Platform
- November 4, 2021
SAN FRANCISCO, CA – November 4, 2021 – Demandbase, a B2B go-to-market leader, today announced it has been selected by Microsoft, along with its companies InsideView and DemandMatrix, to further strengthen the B2B partner ecosystem for new B2B…
Read MoreTivian Acquires GuideSpark To Revolutionize The Employee Experience With The First Intelligent Experience Management Platform For HR
- November 4, 2021
NEW YORK, Nov. 4, 2021 /PRNewswire/ — Tivian, the leader in employee experience management, announced today the strategic acquisition of GuideSpark, the leader in change communication. The combined capabilities allow companies to…
Read MoreNearly 2-in-5 Hospitality Workers Considering or Have Plans to Leave Their Job in the Next Two Months
- November 4, 2021
SAN FRANCISCO–(BUSINESS WIRE)–New research released today by Medallia, Inc., the global leader in customer and employee experience, reveals that 38% of hospitality workers say they’re considering or already have plans to leave their jobs in…
Read MorePega Announces Collaboration with Google Cloud to Improve Personalization in Healthcare
- November 3, 2021
CAMBRIDGE, Mass. – November 3, 2021 – Pegasystems Inc. (NASDAQ: PEGA) today announced a collaboration with Google Cloud that will help improve experiences in healthcare with better data insights and personalization. This partnership…
Read MoreCopper CRM Appoints Sam Moorhead as VP of Sales Amid Continued Growth
- November 3, 2021
SAN FRANCISCO–(BUSINESS WIRE)–Copper, the Google-recommended CRM platform for relationship-based business growth, today announced the appointment of Sam Moorhead as VP of Sales. Moorhead joins Copper after spending over a decade at HubSpot, most…
Read MoreQuadient’s Inspire Days Virtual Event Promises A Wealth Of Information For Building A Positive Customer Experience
- November 3, 2021
PARIS, Nov. 3, 2021 /PRNewswire/ — Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, will host its virtual Inspire Days 2021 customer experience (CX)…
Read MoreWorkForce Software Chief Marketing Officer, Sandra Moran, Named One of the Top 50 Women Leaders in SaaS of 2021
- November 3, 2021
LIVONIA, MI – November 3, 2021 – Today, the first global provider of integrated employee experience and workforce management solutions, WorkForce Software, announces its Chief Marketing Officer, Sandra Moran, was named…
Read MoreSitecore Names Rohinee Mohindroo as Chief Information Officer
- November 3, 2021
San Francisco, Nov. 3, 2021– Today, Sitecore®, the global leader in digital experience management software, announced the appointment of Rohinee Mohindroo as chief information officer (CIO). Mohindroo will be responsible for business…
Read MoreHubSpot Reports Q3 2021 Results
- November 3, 2021
CAMBRIDGE, MA (November 3, 2021) — HubSpot, Inc. (NYSE: HUBS), the customer relationship management (CRM) platform for scaling companies, today announced financial results for the third quarter ended September 30, 2021. Financial…
Read MoreHeritage Life Insurance has Successfully Deployed Creatio’s No-code Platform To Reimagine CX with the Help of Tata Consultancy Services
- November 3, 2021
Creatio, a global software company that provides a leading low-code/no-code platform for process management and CRM, today announced Heritage Life Insurance has successfully deployed Creatio in partnership with Tata Consultancy Services. Heritage…
Read MoreUpland Software Reports Third Quarter 2021 Financial Results
- November 3, 2021
AUSTIN, Texas–(BUSINESS WIRE)– Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based tools for digital transformation, today announced financial and operating results for the third quarter of 2021 and revised guidance for its fourth…
Read MoreSprinklr Announces Early Lock-Up Release
- November 3, 2021
NEW YORK, NY — November 3, 2021 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that a partial early lock-up release will occur immediately prior to the…
Read MoreOver Two-thirds of Financial Services and Insurance Firms Plan to Invest More in AI, Ecosystems and Blockchain in the Next Two Years
- November 3, 2021
Talkdesk Research™ survey of 200 CX professionals in the financial services and insurance industry finds rising expectations and new competition are raising the stakes to elevate CX.The vast majority expect to increase spending on emerging…
Read MoreBambooHR Announces Slack Integration to Streamline Employee Experience
- November 3, 2021
LINDON, Utah, Nov. 3, 2021 /PRNewswire/ — BambooHR, the industry’s leading cloud-hosted software provider dedicated to powering the strategic evolution of human resources, today announced an integration with Slack to streamline…
Read MoreDP Brightful Joins Qualtrics as President, Worldwide Field Operations
- November 3, 2021
PROVO, Utah & SEATTLE–(BUSINESS WIRE)–Qualtrics (Nasdaq: XM), the leader and creator of the Experience Management (XM) category, today announced today that DP Brightful has joined the company as President of Worldwide Field Operations….
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