Trustpilot vows to increase legal action against businesses repeatedly misusing reviews and undermining consumer trust
- February 4, 2022
LONDON - February 4, 2022 – Leading reviews platform Trustpilot today announces plans to step up enforcement against businesses who repeatedly break the rules by soliciting fake and misleading online reviews. The approach will see...
Read MoreCustomer Data and Marketing Platform Ometria Announces $40M Series C to Automate CRM Growth for Retailers
- November 12, 2021
NEW YORK–(BUSINESS WIRE)–Customer data and marketing platform, Ometria, today announced that it has completed a $40 million series C funding round led by InfraVia Growth with additional participation from existing investors Octopus Ventures,…
Read MoreContent Guru Highly Commended at UK IT Industry Awards 2021
- November 11, 2021
Leading cloud communications technology provider, Content Guru, has been Highly Commended in the Cloud Innovation Provider of the Year category at the 2021 UK IT Industry Awards for its innovative storm® contact center and…
Read MoreQualtrics Announces Closing of Public Offering and Full Exercise of Underwriters’ Option to Purchase Additional Shares
- November 11, 2021
PROVO, Utah & SEATTLE–(BUSINESS WIRE)–Qualtrics (Nasdaq: XM), the leader and creator of the Experience Management (XM) category, announced the closing of its public offering of 27,380,952 shares of its Class A common stock, including the full…
Read MoreForbes Names TTEC One of the World’s Top Female Friendly Companies
- November 11, 2021
ENGLEWOOD, Colo., Nov. 11, 2021 /PRNewswire/ — TTEC Holdings (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, has been ranked by Forbes…
Read MorePendo Announces $110 Million Secondary Investment Led by Thoma Bravo
- November 11, 2021
RALEIGH, N.C. and SAN FRANCISCO – November 11, 2021 – Pendo, a company that provides software that makes software better, today announced a $110 million secondary investment led by Thoma Bravo, a leading software investment firm. The…
Read MoreFive9 Consumer Report Reveals Anticipated 2021 Holiday Shopping Trends
- November 11, 2021
SAN RAMON, Calif. – November 11, 2021 – Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the release of its 2021 Customer Service Index: Retail and eCommerce Edition, to…
Read MoreDarn Tough Vermont Experiences 8.3% Conversion Lift Through Experimentation with Kibo
- November 11, 2021
DALLAS–(BUSINESS WIRE)–Kibo, the leader in unified commerce, today announced that Darn Tough Vermont, American manufacturer of premium, all-weather outdoor and lifestyle socks, is building a culture of scalable testing and personalization…
Read MoreFreshworks Powers University of Aberdeen and Learning Ladders to Drive Exceptional Hybrid Experiences in the Education Sector
- November 11, 2021
Las Vegas and LondonNovember 11, 2021 Today, at its annual global customer event Refresh 2021, Freshworks Inc., a leading software company empowering businesses to delight their customers and employees, is announcing two new customers in…
Read MoreLitmus Announces Acquisition of Content Automation Platform Kickdynamic
- November 11, 2021
BOSTON & SAN MATEO, Calif — November 11, 2021 — Litmus, a leader in email marketing, today announced the acquisition of Kickdynamic, an AI-driven content automation solution. With its acquisition, Litmus expands its portfolio of…
Read MoreFreshworks Awards The Champions of Delight at its Annual Customer Conference
- November 11, 2021
Las Vegas and San Mateo, CalifNovember 11, 2021 Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced the winners of its inaugural customer awards,…
Read MoreFreshworks Unveils Freshstack to Fuel Startup Growth
- November 11, 2021
Las Vegas and San Mateo, CalifNovember 11, 2021 Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today at Refresh announced Freshstack — a customer…
Read MoreFreshworks Turns Customer Support Tickets into Product Development Insights for Neosensory’s Hearing Impaired Customers
- November 11, 2021
Las Vegas and San Mateo, CalifNovember 11, 2021 Freshworks Inc., (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, announced that Neosensory, which builds non-invasive…
Read MoreVerint Wins Multiple Globee Gold Awards for Excellence in Driving Customer Engagement Transformation and Workforce Optimization
- November 11, 2021
MELVILLE, N.Y., November 11, 2021 – Verint® (Nasdaq: VRNT), The Customer Engagement Companyä, announced today that several solutions within its Customer Engagement Cloud Platformä earned Gold Awards in the eighth…
Read MoreInformatica Announces Cloud Data Marketplace to Deliver Data Democratization at Enterprise-Scale
- November 11, 2021
REDWOOD CITY, Calif., Nov. 11, 2021 /PRNewswire/ — Informatica® (NYSE: INFA), an enterprise cloud data management leader, today announced the Cloud Data Marketplace, designed to intuitively increase data sharing,…
Read MoreWorkForce Software Earns Top Leader Placement in Info Tech’s Software Reviews Workforce Management – Enterprise Data Quadrant Report 2021 for Fourth Consecutive Year
- November 11, 2021
LIVONIA, Mich., Nov. 11, 2021 /PRNewswire/ — Today, the first global provider of integrated employee experience and workforce management solutions WorkForce Software announces its WorkForce Suite was named the leading…
Read MoreTecan Selects Forsta to Advance Its Voice of the Customer Program
- November 11, 2021
NEW YORK, OSLO, Norway and LONDON, Nov. 11, 2021 /PRNewswire/ — Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, today announced it…
Read MoreNew Survey Reveals Significant Inconsistencies in Collaboration Between B2B Sales and Marketing Departments
- November 11, 2021
COLUMBUS, OHIO (PRWEB) NOVEMBER 11, 2021 A national study released today found great inconsistencies in the degree of collaboration and engagement within B2B sales and marketing departments. However, the study did find a positive shift in…
Read MoreAppier’s ascent accelerates in Q3 with revenue up 50% to a record high and revises full-year forecast second quarter in a row
- November 11, 2021
Highlights in the third quarter of fiscal 2021 include: ● FY forecast revised 5.5% upwards from 11.7 billion JPY to 12.3 billion JPY● YoY revenue up 50% to historical high of 3.2 billion JPY● EBITDA margin turns…
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