TELUS International Celebrates One Year as a Public Company
- February 7, 2022
VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and...
Read MoreGlassbox Reports Q3 Financials: $40M in ARR, 186% Increase in Net New ARR and Non-GAAP Revenues of $27.7M for The First 9 Months of 2021
- November 16, 2021
TEL AVIV, Israel–(BUSINESS WIRE)–Glassbox (TASE:GLBX), a leading provider of digital experience analytics for web and mobile applications, today announced its financial results for the third quarter and first nine months of 2021. The company…
Read MoreTELUS International’s Vanessa Kanu Named CFO Of The Year By The Ottawa Board Of Trade And Ottawa Business Journal
- November 16, 2021
VANCOUVER, British Columbia–(BUSINESS WIRE)–TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today…
Read MoreEquancy joins leading European agencies choosing Momentive to advance client customer experience programs with GetFeedback
- November 16, 2021
PARIS, Nov. 16, 2021 (GLOBE NEWSWIRE) — Momentive (formerly SurveyMonkey), a leader in agile experience management, today announced that Equancy, a consulting firm based in Paris, has chosen GetFeedback by Momentive as its customer…
Read MoreSugarCRM Announces 2021 Customer Breakthrough Award Winners
- November 15, 2021
CUPERTINO, Calif. — November 15, 2021 — SugarCRM, provider of the award-winning AI-driven CRM platform, today announced the global winners of its inaugural SugarCRM Customer Breakthrough Awards. The awards recognize breakthrough…
Read MoreInformatica To Report Third Quarter 2021 Financial Results on November 30, 2021
- November 15, 2021
REDWOOD CITY, Calif., Nov. 15, 2021 /PRNewswire/ — Informatica (NYSE: INFA), an enterprise cloud data management leader, today announced that it will report financial results for the third quarter ended September 30, 2021, before market open on…
Read MoreGoogle Cloud and Genesys Enable Organizations to Better Connect Customer Experiences
- November 15, 2021
SAN FRANCISCO and SUNNYVALE, Calif., Nov. 15, 2021 /PRNewswire/ — Genesys®, a global cloud leader in customer experience orchestration, and Google Cloud announced today an expansion of their strategic partnership to help organizations…
Read MoreYext Expands Public Sector Efforts with New AI Search Solutions and Team Hires
- November 15, 2021
NEW YORK, Nov. 15, 2021 /PRNewswire/ — Yext, Inc. (NYSE: YEXT), the AI Search Company, today announced a suite of AI search solutions designed to help government agencies modernize and streamline digital experiences across channels. Recent…
Read MoreSkyPoint Cloud Launches SkyPoint Resolve, Machine Learning-Based Identity Resolution
- November 15, 2021
PORTLAND, Ore., Nov. 15, 2021 /PRNewswire-PRWeb/ — SkyPoint Cloud (SkyPoint), the privacy-first customer data platform that enables consumer and healthcare brands to build deeper relationships with their customers, today…
Read MoreQualtrics and AWS Expand Relationship to Transform Customer Feedback into Enhanced Experiences
- November 15, 2021
SEATTLE—November 15, 2021—Today, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), and Qualtrics (NASDAQ: XM) announced they are expanding their relationship, with Qualtrics migrating its internal IT systems and…
Read MoreSmart Communications Launches Next-Gen Interactive Client Reporting Solution for Wealth Management and Private Banking
- November 15, 2021
LONDON and NEW YORK, Nov. 15, 2021 (GLOBE NEWSWIRE) — Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, today announced the availability of a new Client…
Read MorePodium Raises $201M in Series D Funding to Accelerate the Digital Evolution for Local Businesses
- November 15, 2021
LEHI, Utah, Nov. 15, 2021 /PRNewswire/ — Podium, a communication and payments platform for local businesses, announced today it has raised $201 million in Series D funding, led by YC Continuity with participation from…
Read MoreSugarCRM Announces 2021 Customer Breakthrough Award Winners
- November 15, 2021
CUPERTINO, Calif. — November 15, 2021 — SugarCRM, provider of the award-winning AI-driven CRM platform, today announced the global winners of its inaugural SugarCRM Customer Breakthrough Awards. The awards recognize breakthrough…
Read MoreGraebel Companies, Inc. Raises the Bar on Mobile Employee Experience with Exceptional Experience Journey Map
- November 15, 2021
DENVER–(BUSINESS WIRE)–Graebel Companies, Inc., a leader in global talent mobility solutions, launched an interactive Mobile Employee Experience Journey Map that focuses on creating exceptional experiences for clients and their employees. The…
Read MoreON24 Joins HubSpot App Marketplace to Provide Greater Visibility into Prospect and Customer Engagement
- November 15, 2021
SAN FRANCISCO and LONDON – Nov. 15, 2021 – ON24 (NYSE: ONTF) today announced it has been listed in the HubSpot App Marketplace with the integration of the ON24 Platform with HubSpot, a leading CRM platform for…
Read MoreVeeva Launches European Reference Data for the Complete Healthcare Ecosystem
- November 15, 2021
BARCELONA, Spain, Nov. 15, 2021 /PRNewswire/ — Veeva Systems (NYSE: VEEV) today announced it will expand Veeva OpenData customer reference data across Europe to connect new email, demographic, and public…
Read MoreCorvus Janitorial Recognized as 2021 SugarCRM Customer of the Year
- November 15, 2021
CHICAGO, Nov. 15, 2021 /PRNewswire/ — Technology Advisors Inc. (TAI), a digital transformation firm and CRM consultancy, is delighted to announce its customer, Corvus Janitorial Systems, was named Customer of the Year in SugarCRM’s 2021…
Read MorePoor Customer Service Threatens $4.7 Trillion in Annual Revenue Globally as Companies Struggle to Retain Staff
- November 15, 2021
PROVO, Utah and SEATTLE (Nov. 15, 2021) — Nearly all consumers say they were dissatisfied with their experiences as customers in 2021, according to the 2022 Global Consumer Trends report from Qualtrics (Nasdaq:…
Read MoreSoGoSurvey’s latest release to help companies create a future-proof business
- November 13, 2021
HERNDON, VA. (PRWEB) NOVEMBER 13, 2021 Enterprise online survey provider SoGoSurvey today rolled out its latest release, SoGoSurvey 28.0, featuring enhancements that allow users more flexibility in collecting critical feedback to inform…
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