SkyPoint Cloud Launches SkyPoint Profile, Customer 360 Solution
- February 7, 2022
PORTLAND, ORE. (PRWEB) FEBRUARY 07, 2022 SkyPoint Cloud (SkyPoint), the privacy-first customer data and artificial intelligence (AI) platform that enables consumer, financial services and healthcare brands to build deeper relationships...
Read MoreFive9 Announces Upcoming Conference Participation
- November 16, 2021
SAN RAMON, Calif.–(BUSINESS WIRE)–Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud contact center, announced today that members of its management team will present at the following virtual investor conferences: The Wells…
Read MoreAble’s Native, Automated Onboarding Application is Now Available in the Salesforce AppExchange for all Salesforce Customers
- November 16, 2021
Cleveland, OH, Nov. 16, 2021 (GLOBE NEWSWIRE) — Able, the leading provider of onboarding automation technology for the staffing and recruiting industry, today announced Able for Salesforce is available on the Salesforce…
Read MoreAchievers Launches Vouchers Program with Uber for Business
- November 16, 2021
TORONTO, Nov. 16, 2021 /PRNewswire/ — Achievers, the global leader in employee voice and recognition solutions, announced today the addition of Vouchers from Uber for Business to its Reward Marketplace, Achievers’ digital…
Read MoreEnterprises Turn to Contact Center Providers to Help with Increasing Consumer Expectations
- November 16, 2021
STAMFORD, Conn.–(BUSINESS WIRE)–Consumers have raised their service expectations during the COVID-19 pandemic, and many enterprises are turning to contact center providers to keep customers coming back, according to a new report published today…
Read MoreCorner Bakery launches cross-channel customer experience management program with SMG
- November 16, 2021
KANSAS CITY, Mo. – Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new customer experience management program with Corner Bakery Café….
Read MoreAlida Recognized on the 2021 List of Best Workplaces™ in Technology in Canada
- November 16, 2021
TORONTO, November 16, 2021–(BUSINESS WIRE)–Alida, a leader in Total Experience Management (TXM), today announced that it has been named on the 2021 list of Best Workplaces™ in Technology. Alida received this highly esteemed recognition after an…
Read MoreAVI-SPL Earns Cisco Customer Experience (CX) Specialization
- November 16, 2021
TAMPA, Fla. – November 16, 2021 – Today, AVI-SPL, the world’s leading digital enablement services provider, is pleased to announce it has earned the elite Cisco Customer Experience (CX) Specialization certification. With this…
Read MoreProduct Analytics Leader Mixpanel Secures $200 Million Growth Investment to Help More Teams Build Winning Digital Products
- November 16, 2021
SAN FRANCISCO and BOSTON, Nov. 16, 2021 /PRNewswire/ — Mixpanel, the leading product analytics solution powering more than 6,000 of the world’s most innovative digital companies, announced today that it has secured…
Read MoreThe Total Economic Impact Study of Sprinklr Modern Care Shows 210 Percent Return on Investment
- November 16, 2021
NEW YORK, NY — November 16, 2021 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today released a new Forrester Consulting study commissioned by Sprinklr…
Read MoreNexthink Reveals Alliances with Leading Technology Players Citrix, HP and Qualcomm Technologies at Experience Everywhere ‘21, Further Powering the Experience Economy
- November 16, 2021
LAUSANNE / BOSTON – November 16,2021 – Nexthink, the leader in digital employee experience (DEX) management, today at its Experience Everywhere ‘21 event has announced multiple alliances with leading technology…
Read MoreYtel Launches Ytel UCaaS, a cloud phone system; delivering the first truly unified communications experience across UCaaS, CCaaS, and CPaaS
- November 16, 2021
LAKE FOREST, CALIF. (PRWEB) NOVEMBER 16, 2021 Ytel, a leading cloud communications platform provider, today announced the launch of the first-ever Communications Triangle, including a business phone system with video collaboration…
Read MoreDialpad and Zoho Partner to Enhance CRM Functionality for Customers of All Sizes
- November 16, 2021
SAN FRANCISCO–(BUSINESS WIRE)–Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its integration with Zoho CRM, an award-winning CRM that powers 250,000+ businesses worldwide. The Dialpad®…
Read MoreBraze Announces Pricing of Initial Public Offering
- November 16, 2021
NEW YORK, Nov. 16, 2021 /PRNewswire/ — Braze, Inc. (“Braze”) today announced the pricing of its initial public offering of 8,000,000 shares of Class A common stock at a price to the public of $65.00 per share. Braze is offering…
Read MoreFrost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report
- November 16, 2021
SOUTH SAN FRANCISCO, Calif., Nov. 16, 2021 /PRNewswire/ — Bright Pattern announced its placement as a top vendor in the latest Frost & Sullivan Contact Center Software Buyers Guide for the second consecutive year. Coming off of a record…
Read MoreOpenText Empowers Companies to Be Digital at OpenText World
- November 16, 2021
Waterloo, ON – 2021-11-16 – OpenText™ (NASDAQ: OTEX), (TSX: OTEX) is launching its most expansive product release yet at OpenText World, which gets started this morning. Cloud Editions 21.4 (CE 21.4) introduces new…
Read MoreVantage Circle & Motivaluate Consulting Partners to Drive Better Employee Experience in the GCC
- November 16, 2021
Dubai, November 16th, 2021: Vantage Circle, a simple and AI-empowered employee engagement solution, announces its official strategic partnership with Motivaluate Consulting, a leading management consulting firm delivering corporate…
Read MoreUSERTESTING ANNOUNCES PRICING OF INITIAL PUBLIC OFFERING
- November 16, 2021
SAN FRANCISCO, Calif – November 16, 2021 – UserTesting, Inc. (“UserTesting”), a leading provider of human insight, delivered through a video-first, experience testing platform, today announced the pricing of its initial public offering…
Read MoreAfiniti and Genesys Announce Native Integration of Afiniti Enterprise Behavioral Pairing Within Genesys Multicloud CX
- November 16, 2021
SAN FRANCISCO, Nov. 16, 2021 (GLOBE NEWSWIRE) — Afiniti, the world-leading provider of artificial intelligence technology for pairing agents and customers, and Genesys®, a global leader in customer experience orchestration, today announced a…
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