NOW PART OF THE FUTURUM GROUP

Learn More

Teradata Reports Fourth-Quarter and Full-Year 2021 Financial Results

SAN DIEGO--(BUSINESS WIRE)--Teradata (NYSE: TDC) today announced its fourth-quarter and full-year 2021 financial results. “2021 was an impressive year for Teradata. We delivered strong results, driving more than 90% growth in public cloud...

Read More

Gainsight PX Wins Coveted Proddy Award for Best User Adoption Solution

SAN FRANCISCO, Nov. 18, 2021 /PRNewswire/ — Gainsight, a leading customer success and product experience software solutions provider, today announced that its flagship product analytics and product engagement platform, Gainsight PX, won the…

Read More

Judo Raises $3M in Seed Funding to Accelerate Growth

TORONTO–(BUSINESS WIRE)–Judo, the mobile experiences platform company, today announced seed funding of $3 million, co-led by TenOneTen Ventures and Freestyle Capital. The company raised capital after operating profitably to realize the market…

Read More

Chargify Joins the HubSpot App Marketplace

Chargify, the leading billing and subscription management platform for B2B SaaS companies, announced today that it is now listed in the HubSpot App Marketplace. The Chargify and HubSpot bi-directional integration provides unparalleled subscription…

Read More

Accenture to Acquire Tambourine to Strengthen its World-Class Commerce Transformation Capabilities in Japan

TOKYO–(BUSINESS WIRE)–Accenture (NYSE: ACN) has agreed to acquire Tambourine, an e-commerce customer experience agency with award-winning capabilities in cloud-based technologies in Japan. Tambourine brings a proven track record in using…

Read More

STUDY: 67% of Consumers Trust ‘Local Businesses’ More than Internet-Only Brands

SAN FRANCISCO (PRWEB) NOVEMBER 18, 2021 Uberall, a global leader in local customer experience solutions, today released a report on customer expectations and behaviors in the post-COVID era. The study, which includes…

Read More

Klevu Launches Real-Time Search Analytics, Boosting Sales and Customer Experience Ahead of Holiday Season

ATLANTA & HELSINKI, Finland–(BUSINESS WIRE)–Ahead of what is predicted to be the biggest holiday season on record for ecommerce retailers, Klevu, the leading provider of artificial intelligence-powered search technology for retail e-commerce…

Read More

Thunderhead and MyCustomer Research Investigates Post-Pandemic Rise of Journey Management as a Platform for Customer Engagement

BOSTON, Nov. 18, 2021 /PRNewswire/ — Thunderhead, the global leader in enterprise technology for real-time customer engagement and journey orchestration, and MyCustomer, the leading online resource for customer service, customer…

Read More

Teradata Appoints Jacqueline Woods as Chief Marketing Officer

SAN DIEGO–(BUSINESS WIRE)–Teradata (NYSE: TDC), the connected multi-cloud data platform for enterprise analytics, today announced that it has appointed Jacqueline Woods as Chief Marketing Officer, effective December 6, 2021. As CMO, Woods will…

Read More

Sprinklr Announces Date of Third Quarter Financial Results

NEW YORK–(BUSINESS WIRE)–Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s third quarter of fiscal 2022 financial results will be released…

Read More

Veeva Unveils Powerful New Digital Tools to Enable the Future of On Demand Physician Engagement

PLEASANTON, Calif., Nov. 18, 2021 /PRNewswire/ — Veeva Systems (NYSE: VEEV) today showcased the Veeva CRM Engage Connect compliant messaging and content sharing capabilities at its European Veeva Commercial and Medical Summit…

Read More

Twilio reveals that 52% of consumers expect better brand engagement, despite improved response times from bank, telco and retail brands

LONDON — 18 November 2021 — Twilio (NYSE: TWLO) (LTSE: TWLO), the leading cloud communications platform, published new research highlighting a perception gap between the experiences consumers want and those they actually receive….

Read More

Zeotap launches on Google Cloud Marketplace

BERLIN, Nov. 18, 2021 /PRNewswire/ — Zeotap, the next-gen Customer Data Platform (CDP), today announced its availability on Google Cloud Marketplace. The new partnership means that Google Cloud customers can now offset their Zeotap…

Read More

Veeva CRM Innovations Power the New Hybrid Field Model

PLEASANTON, Calif., Nov. 18, 2021 /PRNewswire/ — Veeva Systems (NYSE: VEEV) today showcased its latest enhancements to Veeva CRM at the European Veeva Commercial and Medical Summit Connect. To meet evolving…

Read More

FullStory Named to Deloitte Technology Fast 500™ for Third Year Running

ATLANTA, Nov. 17, 2021 /PRNewswire/ — FullStory, the market and technology leader in Digital Experience Intelligence (DXI), today announced it has been recognized by Deloitte as one of the most innovative, fastest-growing…

Read More

Luther Burbank Savings Becomes Creatio Customer

BOSTON, Nov. 17, 2021 /PRNewswire/ — Creatio, a global vendor of one platform to automate industry workflows and CRM with no-code and a maximum degree of freedom, today announced that Luther Burbank Savings,…

Read More

Optimizely Survey: Global Businesses Look to Become More Adaptive in 2022 Amid Heightened Digital Experience Expectations

NEW YORK–(BUSINESS WIRE)–Leading digital experience platform provider, Optimizely, today announced the results of a new global study, revealing that despite brands’ progress and desire to deliver adaptive digital experiences (DX), they…

Read More

Treasure Data Unveils End-to-End Governance, Security and Privacy Foundation

MOUNTAIN VIEW, Calif., Nov. 17, 2021; Treasure Data™, the leading enterprise customer data platform (CDP), today introduced the Treasure Data Trusted Foundation. The suite of features enables marketers to manage all data privacy and consent…

Read More

Tealium Appoints Adrianne Court to Chief Human Resources Officer

SAN DIEGO | Nov. 17, 2021— Tealium, the industry-leading customer data platform, today announced it has named Adrianne Court as Chief Human Resources Officer. Court will be responsible for continuing to elevate employee and customer…

Read More

Latest Research

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

Read More

CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

Read More

CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

Read More

Customer Insights & Feedback

Market Drivers and Barriers, Key Industry Players, Market Sizing and Forecasts, and Case Studies

Read More

Upcoming Events