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Vantage Circle Partners With Adrenalin To Enhance Employee Experience

NEW DELHI, INDIA, February 8, 2022 /EINPresswire.com/ -- Vantage Circle, a leading global AI-empowered employee engagement solution, announced a strategic partnership with Adrenalin eSystems Limited, a cloud-based HRM software business. This...

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NICE Robotic Process Automation Recognized as a Leader in SPARK Matrix™ 2021

Hoboken, N.J., December 6, 2021 – NICE (Nasdaq: NICE) announced today that it has been recognized as a Technology Leader in the SPARK Matrix™: Robotic Process Automation (RPA) 2021 report. Among the key differentiators…

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Kudos® Accelerates Market Dominance in Employee Recognition with Announcement of Growth Equity Investment by CBGF

CALGARY, Alberta, Dec. 6, 2021 /PRNewswire/ — Market-leading employee recognition, people analytics, and organizational communications platform Kudos®, Inc. (“Kudos®”) announces Canadian Business Growth Fund’s…

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Twilio Executive to Participate in Upcoming Investor Event

SAN FRANCISCO–(BUSINESS WIRE)–Twilio (NYSE: TWLO) (LTSE: TWLO), the leading cloud communications platform, today announced that Khozema Shipchandler, COO, will participate in a virtual fireside chat at the Barclays Global Technology, Media, and…

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Keap’s Partnership Program Earns Top Award for Best Partner Experience

CHANDLER, Ariz., Dec. 3, 2021 /PRNewswire/ — Keap, the leader in sales and marketing automation software for small business entrepreneurs, today announced it has won the 2021 Best Partner Experience category in the SaaS…

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Quadient selects BlueRush as Global Technology Partner

TORONTO, Dec. 3, 2021 /CNW/ – BlueRush Inc. (TSXV: BTV) (OTCQB: BTVRF), an emerging personalized video Software as a Service (SaaS) company, has been selected by Quadient, a leader in helping businesses create meaningful…

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Genesys Continues Momentum for Employee Engagement with Recognition as a Leader in Workforce Optimization (WFO) by Independent Research Firm

SAN FRANCISCO, Dec. 3, 2021 /PRNewswire/ — Genesys®, a global cloud leader in customer experience orchestration, has been named a Leader in “The Forrester Wave™: Workforce Optimization Platforms, Q4 2021” for its best-in-class Genesys…

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Tech Mahindra acquires 100% stake in Activus Connect, a leading provider of work at home customer experience management solutions

New Delhi – WEBWIRE – Friday, December 3, 2021 Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, today announced that it has acquired a 100% stake in Activus…

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CVS Health and Microsoft announce new strategic alliance to reimagine personalized care and accelerate digital transformation

WOONSOCKET, R.I. and REDMOND, Wash. — CVS Health (NYSE: CVS) and Microsoft Corp. (NYSE: MSFT) today announced a new strategic alliance focused on developing innovative solutions to help consumers improve their health, while…

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Medallia Named a Leader in 2021 Gartner® Magic Quadrant™ for Voice of the Customer

SAN FRANCISCO, Calif., – Dec. 2, 2021 – Medallia, Inc., the global leader in experience management and engagement, today announced that it has been named a Leader for the second consecutive year in the Gartner Magic Quadrant for…

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ACTO Integrates Life Sciences Education Platform with Veeva CRM

TORONTO, Dec. 2, 2021 /PRNewswire/ – ACTO, the omnichannel education platform for life sciences, today announced it advanced its partnership level with Veeva Systems, the global leader in cloud software for the life sciences…

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All for One Group acquires cloud specialist blue-zone to expand its customer experience expertise and its own product business

Filderstadt, 2 December 2021 – All for One Group SE, leading consulting and IT group based in Filderstadt, has signed a contract governing the acquisition of all shares in blue-zone AG. The acquisition of the Rosenheim-based cloud specialists will…

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Alida Named a Visionary in 2021 Gartner® Magic Quadrant™ for Voice of the Customer Solutions

TORONTO–(BUSINESS WIRE)–Dec 2, 2021– Alida, a leader in Total Experience Management (TXM), today announced it has been named a Visionary in the 2021 Gartner Magic Quadrant for Voice of the Customer Solutions. Gartner recognized Alida as one…

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Freshworks Helps 7-Eleven Improve its Omnichannel Customer Experience

San Mateo, Calif and ManilaDecember 02, 2021 Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, has helped leading global convenience store 7-Eleven create a more…

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The Six Ingredients for Supercharging B2B CX

COLUMBIA, Md.–(BUSINESS WIRE)–Merkle B2B, part of Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company, has released a new global study that reveals how the last 12 months have shaped B2B buyer…

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Bloomreach and Fast Partner to Make Any Digital Marketing Channel Shoppable With a Single Click

MOUNTAIN VIEW, Calif., Dec. 2, 2021 /PRNewswire/ — Bloomreach, the world’s #1 Commerce Experience Cloud, and Fast, the world’s fastest online checkout experience, today announced a partnership to drive seamless, one-click…

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CallMiner Named a Top Place to Work for 2021 by The Boston Globe

CallMiner today announced it was named one of the Top Places to Work in Massachusetts in the 14th annual employee-based survey project from The Boston Globe. CallMiner is ranked 19th in the large employers category. “CallMiner is honored to…

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Less than half of financial services employees say their organizations deliver on employee experience and satisfaction

Arlington, VA., December 2, 2021 – A new national survey of U.S. financial services workers from Eagle Hill Consulting finds that less than half (48 percent) say that their organization places a great deal of importance on employee…

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Optevo Collaborations Transform Workplace Productivity & Employee Experience

DENVER, Dec. 2, 2021 /PRNewswire/ — Optevo’s new platform release, designed for the hybrid workplace, empowers autonomy for flexibility and allows you to leverage your best investment, your people, to support a better way of doing…

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Latest Research

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

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CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

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CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

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Customer Insights & Feedback

Market Drivers and Barriers, Key Industry Players, Market Sizing and Forecasts, and Case Studies

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