Informatica Achieves FedRAMP Certification
- February 8, 2022
REDWOOD CITY, Calif., Feb 8, 2022 /PRNewswire/ --Informatica (NYSE: INFA), an enterprise cloud data management leader, has achieved U.S. Government Federal Risk and Authorization Management Program (FedRAMP) Moderate Level...
Read MoreAmplitude Ends Breakthrough Year as Digital Optimization Takes Hold in the Enterprise
- December 21, 2021
SAN FRANCISCO–(BUSINESS WIRE)–Amplitude, Inc. (Nasdaq: AMPL), the pioneer in digital optimization, recaps a year that demonstrated increasing demand for the industry’s first Digital Optimization System. Amidst the rise of product-led companies…
Read MoreChurnZero Establishes New European Headquarters to Support Global Growth
- December 21, 2021
WASHINGTON (PRWEB) DECEMBER 20, 2021 ChurnZero, a leading Customer Success platform, today announced that it is establishing and investing in a new office in Amsterdam to help accelerate its global growth. The new office will support…
Read MoreOrange Business Services Commended by Frost & Sullivan for Delivering Exceptional Value to Enterprises with Its Advanced Cloud-based CX and IoT Services in Asia-Pacific
- December 21, 2021
SAN ANTONIO, Dec. 21, 2021 /PRNewswire/ — Based on its recent analysis of the Asia-Pacific telecom services market, Frost & Sullivan recognizes Orange Business Services, a global network-native digital services company, with both the…
Read MoreGoodData Releases Definitive Report on the Future of Analytics
- December 21, 2021
San Francisco, CA — December 21, 2021 — GoodData, the leader in data and analytics infrastructure, today released a report on The Future of Analytics. Building on the momentum of two strong quarters with record growth and a new…
Read MoreATW Tech announces signing of letter of intention for an acquisition in the field of customer experience management
- December 21, 2021
Montreal, December, 21, 2021 – ATW Tech Inc. (the “Company” or “ATW”) (TSX-V: ATW) is pleased to announce the signing of a letter of intent to acquire all of the issued and outstanding securities of a technology company (the…
Read MoreMastercard to Add to Services Momentum with Acquisition of Dynamic Yield, McDonald’s Cutting-Edge Personalization Platform
- December 21, 2021
PURCHASE, N.Y. & CHICAGO–(BUSINESS WIRE)–Mastercard (NYSE: MA) and McDonald’s (NYSE: MCD) today announced an agreement for Mastercard to acquire McDonald’s state-of-the-art personalization platform and decision engine company, Dynamic…
Read MoreOptimizely Launches Integrated B2B Commerce & Content Cloud Solution
- December 21, 2021
NEW YORK, NY, December 21, 2021 – Today, Optimizely, leading digital experience platform (DXP) provider, announced it is launching an integrated version of its B2B Commerce Cloud and Content Cloud products. The…
Read MoreAmplitude Ranks #1 in Three Analytics Categories by G2, Announces 2021 Datamonsters of the Year Winners
- December 20, 2021
SAN FRANCISCO–(BUSINESS WIRE)–Amplitude, Inc. (Nasdaq: AMPL), the pioneer in digital optimization, today announced that it ranked #1 across six categories in the G2 Winter 2022 Report, showcasing the ease of doing business with Amplitude and its…
Read MoreBraze Reports Fiscal Third Quarter 2022 Results
- December 20, 2021
NEW YORK–(BUSINESS WIRE)–Braze (Nasdaq: BRZE) a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love, today announced results for its fiscal quarter ended October 31,…
Read MoreAlgolia Powers 12 Billion Searches with E-Commerce Customers on Cyber Weekend, a 5% Increase YoY Despite National Decrease in Online Spending
- December 20, 2021
SAN FRANCISCO–(BUSINESS WIRE)–Algolia, the leading API Platform for Search & Discovery, today reported year-over-year (YoY) online consumer search results from Black Friday through Cyber Monday increased 5% to 12.4 Billion (from 11.7 Billion…
Read MoreTELUS International Named a Leader in IDC MarketScape: Worldwide Digital Customer Care Services 2021-2022
- December 20, 2021
VANCOUVER, British Columbia–(BUSINESS WIRE)–TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for…
Read MorePCI Pal Provides Secure, Compliant Payments for Talkdesk Global Customers
- December 20, 2021
CHARLOTTE, N.C.–(BUSINESS WIRE)–PCI Pal® (LON: PCIP), the global provider of secure payment solutions, is working closely with Talkdesk, the global customer experience leader for customer-obsessed companies, to provide a growing list of…
Read MoreCallMiner Named Automation Solution of the Year at CCW Excellence Awards
- December 20, 2021
CallMiner announced it was named the 2021 CCW Excellence Award winner for Automation Solution of the Year. The award reinforces the power of the CallMiner platform to enhance customer experience (CX), agent performance and operational…
Read MoreTaskUs Partners with Artificial Intelligence Provider ASAPP to Offer a Customer Experience of the Future
- December 17, 2021
LAS VEGAS, Dec. 17, 2021 (GLOBE NEWSWIRE) — TaskUs, Inc. (Nasdaq: TASK), a leading digital outsourcing provider for high growth companies, has announced a strategic partnership with ASAPP, Inc., an artificial intelligence (AI)…
Read MoreAlgolia Named A Great Place To Work For The First Time
- December 16, 2021
SAN FRANCISCO–(BUSINESS WIRE)–Algolia, the leading API Platform for Search & Discovery, has been named a Great Place To Work with 96% of employees reporting the company positively, which is 40 points above the average for U.S. based…
Read MoreFive9 Wins Best in Biz Awards for Enterprise Product of the Year, Support Department of the Year and Executive of the Year
- December 16, 2021
SAN RAMON, Calif. – December 16, 2021 – Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that it has been named a Best in Biz Awards winner in three categories:…
Read MoreNICE Named a Leader in 2021 SPARK Matrix for Voice of the Customer
- December 16, 2021
Hoboken, N.J., December 16, 2021 – NICE (Nasdaq: NICE) announced today that it has been recognized as a Technology Leader in the 2021 SPARK MatrixTM for Voice of the Customer (VoC) Platform report. The Quadrant Knowledge…
Read MoreAmperity Awarded Two Comparably Awards for Culture, Leadership
- December 16, 2021
SEATTLE, Dec. 16, 2021 /PRNewswire/ — Amperity, the leading customer data platform (CDP) for consumer brands, announced it has won two Comparably Awards for Q4 2021: one for “Best Company Culture” and another for Amperity’s CEO and…
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