Deloitte and Sprinklr Enter Business Agreement in Korea for Digital Customer Experience Innovation
- February 8, 2022
SEOUL, South Korea--(BUSINESS WIRE)--Deloitte Korea Group, including Deloitte Anjin Accounting Corp., has announced a partnership between Deloitte and Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for...
Read MoreBraze to Present at Needham Growth Conference
- January 3, 2022
NEW YORK–(BUSINESS WIRE)–Braze (NASDAQ: BRZE), the comprehensive customer engagement platform that powers interactions between consumers and brands they love, today announced it will participate at the 24th Annual Needham Growth Conference on…
Read MoreVantage Circle Bagged the Excellence in Business Award at Sadin-Pratidin Achievers Award
- December 31, 2021
GUWAHATI, ASSAM, INDIA, December 31, 2021 /EINPresswire.com/ — Vantage Circle, a global employee engagement platform, has received the Excellence in Business Award in the Achievers Award hosted by Sadin-Pratidin Group. The award has been…
Read MoreeGain announces 2021 EMEA Partner Award winners
- December 31, 2021
Sunnyvale, CA [December 31, 2021): eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain 2021 Econet™ Partner Awards for EMEA. Winners are…
Read MoreBusinesses Focus on Customer Experience to Thrive Against the Pandemic
- December 30, 2021
KUALA LUMPUR, Malaysia, Dec. 30, 2021 /PRNewswire/ — As the market continues to be disrupted due to the COVID-19 pandemic, businesses are focusing on their customers’ experience to thrive against the pandemic. This include the 17…
Read MoreAnalyst Reports and Industry Awards Highlight Amdocs’ Leadership in 5G, Digital Transformation, Cloud and Customer Experience in 2021
- December 30, 2021
JERSEY CITY, N.J., Dec. 30, 2021 (GLOBE NEWSWIRE) — Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced it has been named a leader in multiple domains by global analyst…
Read MoreConcentrix Schedules Release of Fourth Quarter and Full Year Fiscal 2021 Financial Results and Webcast of Investor Conference Call
- December 29, 2021
FREMONT, Calif., Dec. 29, 2021 (GLOBE NEWSWIRE) — Concentrix Corporation (NASDAQ: CNXC), a leading global provider of customer experience (CX) solutions and technology, plans to announce its fourth quarter and full year fiscal 2021 financial…
Read MoreConcentrix Closes Acquisition of PK
- December 27, 2021
FREMONT, Calif., – December 27, 2021 – Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) services and technologies, today announced that it has closed its recently announced acquisition of PK, and…
Read MoreKrungsri Credit Card leveled up marketing campaign performance with Appier
- December 23, 2021
Krungsri Credit Card (KCC), the subsidiary of Thailand’s leading financial institution Krungsri Bank conquered their goals of increasing customer reach and customer engagement and leveled up their marketing campaign performance with Appier’s…
Read MoreFreshworks and Zoho Reach Settlement to End Litigation
- December 23, 2021
SAN MATEO, Calif., Dec. 23, 2021 (GLOBE NEWSWIRE) — Freshworks Inc. (NASDAQ: FRSH), today announced that it has resolved the litigation filed by Zoho Corporation Pvt. Ltd. (“Zoho”) in March of 2020 in federal court in California for trade…
Read MoreClarivate Acquires Patient Connect, Furthering Position as a Leading Provider of Patient-Centric Solutions
- December 22, 2021
London, U.K. Dec 22, 2021 – Clarivate Plc (NYSE:CLVT), a global leader in providing trusted information and insights to accelerate the pace of innovation, today announced that it has acquired Patient Connect, a provider of…
Read MoreStella Connect by Medallia’s Integration with Snappy Gifts Makes Rewarding Agents a Snap
- December 22, 2021
SAN FRANCISCO, Calif., – Dec. 22, 2021 – Medallia, Inc., the global leader in customer and employee experience, announced today a new integration with its Contact Center Suite that makes it easy for companies to reward customer…
Read MoreTTEC Announces Agreement to Acquire Public Sector Citizen Experience Platform
- December 22, 2021
ENGLEWOOD, Colo., Dec. 22, 2021 /PRNewswire/ — TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announces the signing of an agreement to…
Read MoreWorkForce Software Named Exemplary Value Index Leader in Six Distinct Categories by Ventana Research in 2022 Workforce Management Value Index
- December 22, 2021
LIVONIA, MI – DEC 22, 2021 – Today, the first global provider of integrated employee experience and workforce management solutions, WorkForce Software, has been positioned in the top category as an Exemplary Vendor in Ventana…
Read MoreLiveVox Expands Sales Reach and Elevates Partner Engagement with PlanetOne Relationship
- December 22, 2021
SAN FRANCISCO–(BUSINESS WIRE)–LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a leading cloud-based provider of customer service and digital engagement tools, today announced a strategic alliance with PlanetOne, the IT channel’s…
Read MorePendo Appoints Strategic Board Leader Dana Evan to its Board of Directors
- December 21, 2021
RALEIGH, N.C., Dec. 21, 2021 /PRNewswire/ — Pendo, a company that provides software that makes software better, today announced that Dana Evan has joined its board of directors as an independent director and chair of the…
Read MoreWorkForce Software Honored in Comparably Annual Ranking of Top Companies for Having the Best Company Culture
- December 21, 2021
LIVONIA, Mich., Dec. 21, 2021 /CNW/ — WorkForce Software, the first global provider of integrated employee experience and workforce management solutions, is announcing it has won a 2021 Comparably award for having the Best…
Read MoreAlchemer Named the Fastest, Easiest, and Best Feedback Platform According to G2 Winter 2022 Reports
- December 21, 2021
LOUISVILLE, Colo.–(BUSINESS WIRE)–Alchemer (formerly SurveyGizmo) – a global leader in Customer Experience (CX) and Voice-of-the-Customer (VoC) technology – announced today that G2.com awarded the company’s enterprise feedback platform…
Read MoreNICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy
- December 21, 2021
HOBOKEN, N.J.–(BUSINESS WIRE)–NICE (Nasdaq: NICE) todayintroduced new AI-powered capabilities that enable organizations to maximize the benefits of Robotic Process Automation (RPA) for their business. Included in version 7.6, NICE RPA’s new…
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