Majority of Marketing and Sales Teams Optimistic about Revenue Goals Despite Poor Alignment, Reveals Copper and Outfunnel Survey
- February 8, 2022
SAN FRANCISCO--(BUSINESS WIRE)--Copper, the leading CRM platform for relationship-based business growth, and Outfunnel, the integration platform for connecting sales and marketing data, today released the companies’ second annual Revenue...
Read MoreSalesforce Executives to Participate in Upcoming Investor Events
- January 10, 2022
SAN FRANCISCO–(BUSINESS WIRE)–Salesforce (NYSE: CRM), the global leader in CRM, today announced that Salesforce executives will participate in the following investor events on Wednesday, Jan. 12, 2022: Stewart Butterfield, President & CEO,…
Read MoreCustomer experience pioneer, AskNicely, raises $32M to empower frontline teams to delight their customers
- January 10, 2022
PORTLAND, Ore. and AUCKLAND, New Zealand, Jan. 10, 2022 /PRNewswire/ — AskNicely, a leader in customer experience software for service businesses, announced today that it has completed a $32M Series B funding…
Read MoreReal Chemistry Becomes a Veeva Systems Global Content Partner
- January 7, 2022
SAN FRANCISCO–(BUSINESS WIRE)–Real Chemistry, a leading provider of data-driven, tech-enabled communication and marketing solutions for the health care sector, today announced that it is now a Veeva Global Content Partner. Veeva Systems is the…
Read MoreMore Brands Seeking Enriched In-Store Experiences
- January 7, 2022
SAN JOSE, CALIFORNIA, USA, January 7, 2022 /EINPresswire.com/ — RetailNext Inc, the worldwide market leader in IoT smart store analytics for optimizing shopper experiences at brick-and-mortar retail stores, continues to experience global…
Read MoreMomentive Files Definitive Proxy Statement in Connection with Proposed Transaction with Zendesk
- January 7, 2022
SAN MATEO, Calif., Jan. 07, 2022 (GLOBE NEWSWIRE) — Momentive Global (NASDAQ: MNTV), an agile experience management company (formerly SurveyMonkey), today announced that it has filed a definitive proxy statement with the U.S. Securities and…
Read MoreMixpanel Wins Multiple Awards from G2
- January 7, 2022
SAN FRANCISCO, Jan. 7, 2022 /PRNewswire/ — Mixpanel, the leading product analytics company, announced that the company was ranked #1 in four different reports released by G2, the world’s leading business solution review platform…
Read MoreWeSpire Unveils New Employee Carbon Management Solution
- January 6, 2022
BOSTON–(BUSINESS WIRE)–WeSpire, the leading employee experience platform for Environmental, Social & Governance (ESG) initiatives, today unveiled its Employee Carbon Management Solution, developed in conjunction with Cox Enterprises and South…
Read MoreTTEC Mandate Manager Empowers Employers to Meet COVID Vaccine Mandate Compliance Requirements
- January 6, 2022
ENGLEWOOD, Colo., Jan. 6, 2022 /PRNewswire/ — TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global digital Customer and Employee Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive…
Read MoreActionIQ Named One of Best Midsize Companies to Work For in 2022 by Built In NYC
- January 6, 2022
NEW YORK, Jan. 6, 2022 /PRNewswire/ — ActionIQ, the leading Enterprise Customer Data Platform (CDP), today announced that it has been named one of 100 Midsize Companies to Work For in New York City in…
Read MoreScreenMeet Joins Talkdesk AppConnect Marketplace
- January 6, 2022
San Francisco, Jan. 06, 2022 (GLOBE NEWSWIRE) — ScreenMeet today announced the launch of ScreenMeet Live on Talkdesk® AppConnect™, enabling businesses to seamlessly combine ScreenMeet Live video and screen sharing with…
Read MoreTeleperformance Applauded by Frost & Sullivan for Enabling a Seamless and Effortless Customer Experience (CX) with Its Digital Integrated Business Services
- January 6, 2022
SAN ANTONIO, Jan. 6, 2022 /PRNewswire/ — Based on its recent analysis of the Southern Cone CX outsourcing services industry, Frost & Sullivan recognizes Teleperformance with the 2021 Enabling Technology Leadership Award. The company…
Read MoreCallTower Recognized by Frost & Sullivan as a Leader in the UCaaS Market
- January 6, 2022
SALT LAKE CITY, UT, BOSTON, MA, CHICAGO, IL, Jan. 06, 2022 (GLOBE NEWSWIRE) — CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact center and collaboration solutions, was recognized by…
Read MoreQualtrics to Announce Fourth Quarter and Full Year 2021 Financial Results on Jan. 26, 2022
- January 6, 2022
PROVO, Utah, and SEATTLE–(BUSINESS WIRE)–Qualtrics (Nasdaq: XM), the leader and creator of the XM category, will release its financial results for the fourth quarter and full-year 2021, ended Dec. 31, 2021, following the close of market on…
Read MoreFreshworks to Announce Fourth Quarter and Full Year 2021 Financial Results on February 10, 2022
- January 6, 2022
SAN MATEO, Calif., Jan. 06, 2022 (GLOBE NEWSWIRE) — Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, will announce its financial results for the fourth quarter and full year…
Read MoreNASCAR Revs Up its Fan Experience with Qualtrics
- January 6, 2022
PROVO, Utah & SEATTLE–(BUSINESS WIRE)–Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, today announced that NASCAR, the top auto racing organization in the United States, will…
Read MoreVerint Announces Participation in Upcoming Investor Conference
- January 6, 2022
MELVILLE, N.Y.–(BUSINESS WIRE)–Verint® Systems Inc. (Nasdaq: VRNT) today announced its participation in the 24th Annual Needham Growth Conference. Verint’s Chief Executive Officer, Dan Bodner, will participate in a…
Read MoreMortgage Lender and Affiliates Implement Amperity Customer Data Platform to Deliver Personalized Home-Buying Journeys
- January 6, 2022
SEATTLE, Jan. 6, 2022 /PRNewswire/ — Amperity, the leading customer data platform for enterprise consumer brands, announced that Analytical Sciences Marketing Group LLC, which conducts business as HomeHunt, a mortgage and real…
Read MoreTo Boost the Customer Experience, Automakers Must Enhance Collaboration with Dealers, Accenture Report Finds
- January 6, 2022
NEW YORK–(BUSINESS WIRE)–Automakers must strengthen their relationships with their dealers to improve customer experiences, boost sales and increase consumer loyalty, according to a new report from Accenture (NYSE: ACN). The report, “A…
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