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Motivosity Lands a Spot on G2’s List of Best Software for 2022

LEHI, Utah, Feb. 08, 2022 (GLOBE NEWSWIRE) -- Hear anything exciting lately? No? Well, now it's time to celebrate Motivosity's placement on G2's list of the Top 50 Best HR Software for 2022. Being in the Top 50 for all HR Software is...

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Quadient Listed Among the World’s 100 Most Sustainable Companies by Corporate Knights

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces that it has been included in the ranking of the world’s 100 most sustainable companies by…

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StarfishETL & Creatio Launch Connect Creatio for Integration & Migration

Creatio, a global vendor of one platform to automate industry workflows and CRM with no-code and a maximum degree of freedom, and StarfishETL, a dynamic and scalable iPaaS, have partnered to release Connect Creatio, a migration and integration tool…

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Contentsquare Partners With THG Ingenuity to Deliver Enhanced CX Capabilities

LONDON–(BUSINESS WIRE)–Contentsquare, the global leader in digital experience analytics, today announced its partnership with global end-to-end ecommerce platform, THG Ingenuity. THG Ingenuity is a leader in rapidly scaling…

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Amplitude to Host Fourth Quarter and Full Year 2021 Earnings Webcast on February 16, 2022

SAN FRANCISCO–(BUSINESS WIRE)–Amplitude, Inc. (Nasdaq: AMPL), the pioneer in digital optimization, today announced that it will release its financial results for the fourth quarter and year ended December 31, 2021 after market close on…

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Instapage named as a leader in the G2 Grid® for Landing Page Builders

SAN FRANCISCO, CALIFORNIA, UNITED STATES, January 19, 2022 /EINPresswire.com/ — Instapage has been identified as one of the best landing page builders of 2022 by G2, the world’s leading business solutions review website, receiving a high…

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Momentive Highlights Continued Evolution to Enhance Stockholder Value

SAN MATEO, Calif., Jan. 19, 2022 (GLOBE NEWSWIRE) — Momentive Global (NASDAQ: MNTV), an agile experience management company (formerly SurveyMonkey), today mailed a letter to stockholders in connection with the Special Meeting of Stockholders (the…

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EMPLOYEE ENGAGEMENT ENGINE GROKKER REMAINS AT FOREFRONT OF WELLBEING

SAN JOSE, Calif., Jan. 18, 2022 /PRNewswire/ — In a time where many companies continue to be challenged with the loss of workers and productivity, Grokker continues to prove that wellbeing is key to retention and…

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Retailers Can Personalise Both In-Store and Online Experiences with New Adobe Experience Cloud Tools

London, UK – 18 January 2022 – Adobe today announced new Adobe Experience Cloud tools that empower retailers to deliver personalised shopping experiences both in-store and online. These new product innovations provide customers with seamless,…

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Concentrix Reports Fiscal 2021 Fourth Quarter and Full Year Results

FREMONT, Calif., Jan. 18, 2022 (GLOBE NEWSWIRE) — Concentrix Corporation (NASDAQ: CNXC), a leading global provider of customer experience (CX) solutions and technology, today announced financial results for the fiscal fourth quarter and fiscal…

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Creatio Wins 2021 Amazon Web Services ISV Partner of the Year in CEAR

Creatio, a global vendor of one platform to automate industry workflows and CRM with no-code and a maximum degree of freedom, today announced it has been recognized by Amazon Web Services in the 2021 AWS ISV Partner of the Year – CEAR. The…

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Content Guru Brings the Power of storm® to Smaller Contact Centers with New Bundled Package

Content Guru, the leading provider of enterprise-grade cloud customer experience solutions, has announced the launch of storm® LITETM, its new stripped-back feature bundle that enables SMBs and other organisations with smaller contact centres to…

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Nuance Contact Center AI, Biometrics, and Tooling Solutions Now Available for Genesys Cloud CX

BURLINGTON, Mass. and SAN FRANCISCO, Jan. 18, 2022 /PRNewswire/ — Nuance Communications, Inc. (NASDAQ: NUAN) today announced an expansion of the company’s strategic partnership with Genesys®, giving Genesys…

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Acquia Introduces Retail Machine Learning Models to Increase Customer Lifetime Value

BOSTON–(BUSINESS WIRE)–Today at NRF 2022, digital experience company Acquia announced advanced retail machine learning models for Acquia Customer Data Platform (CDP), designed to increase customer lifetime value. Among these innovations is a…

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Bright Pattern and Carahsoft Team to Bring Powerful Cloud-Based Omnichannel Contact Center Software to Public Sector Agencies

SOUTH SAN FRANCISCO, Calif. and RESTON, Va., Jan. 18, 2022 /PRNewswire/ — Bright Pattern, a leading provider of AI-powered cloud contact center software, and Carahsoft Technology Corp., The Trusted Government IT…

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CallTower Wins 2022 BIG Innovation Award

SALT LAKE CITY, UT, BOSTON, MA, CHICAGO, IL – January 18, 2022 – CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact center and collaboration solutions today announced it has been named…

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Study by Lytics Finds 47% of Marketers Say End of Third-party Cookies will Have “Large” Impact on Marketing ROI

PORTLAND, ORE. (PRWEB) JANUARY 18, 2022 A new study by Lytics, a customer data platform, finds that an over reliance on third-party data will lead to a large impact on marketing ROI in 2022 and 2023. The research, conducted…

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Alida Partners with Rybbon to Provide Organizations with Digital Incentives to Boost Customer and Employee Engagement

TORONTO, January 18, 2022–(BUSINESS WIRE)–Alida, a visionary leader in Total Experience Management (TXM), today announced a partnership with Rybbon, a Blackhawk Network business and a leading provider of digital rewards. Enhancing the Alida TXM…

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Optimizely Announces Recipients of Client Excellence Awards

NEW YORK–(BUSINESS WIRE)–Today, Optimizely, leading digital experience platform (DXP) provider, announced the recipients of the annual Optimizer Awards 2021, recognizing outstanding customer achievements in digital innovation and creativity….

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Latest Research

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

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CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

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CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

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Customer Insights & Feedback

Market Drivers and Barriers, Key Industry Players, Market Sizing and Forecasts, and Case Studies

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